Responsible Gaming

Introduction

At Parimatch India, we believe that gaming should be enjoyed as a form of entertainment only. Gambling should never be viewed as a way to earn money, solve financial problems, or escape from difficulties. It is important to approach gaming with a responsible mindset and to set realistic expectations about potential outcomes.

We are committed to promoting safe and responsible gaming practices for all our players. Please take the time to understand the risks involved and use the tools and resources available to you.

Age Verification

Gaming at Parimatch India is strictly reserved for individuals who are 18 years of age or older, or the legal gambling age as determined by applicable Indian laws and regulations. By accessing our platform, you confirm that you meet these age requirements.

We take age verification seriously and reserve the right to request proof of age at any time. Players found to be underage will have their accounts closed immediately, and any funds will be forfeited.

Warning Signs of Problem Gambling

Problem gambling can develop gradually. Please be aware of these warning signs:

• Chasing Losses: Trying to win back money you have lost by gambling more
• Hiding Gambling Activity: Concealing the extent of your gambling from family, friends, or loved ones
• Neglecting Responsibilities: Prioritizing gambling over work, school, family, or personal obligations
• Increasing Amounts: Needing to gamble with larger amounts to achieve the same level of excitement
• Preoccupation: Constantly thinking about gambling or planning your next gaming session
• Failed Attempts to Quit: Repeatedly trying to reduce or stop gambling without success
• Using Gambling to Escape: Gambling to relieve stress, anxiety, depression, or other negative emotions
• Financial Strain: Borrowing money, selling possessions, or facing financial difficulties due to gambling
• Relationship Problems: Experiencing conflict with family or friends due to your gambling habits
• Lying About Gambling: Deceiving others about the time or money spent on gambling activities

If you recognize any of these signs in yourself or someone you know, please seek help immediately.

Self-Help Tools

Parimatch India provides several tools to help you maintain control over your gaming activity:

• Deposit Limits: Set a maximum amount of money you are willing to deposit within a specified time period (daily, weekly, or monthly)
• Loss Limits: Establish a maximum amount you are prepared to lose during a gaming session or time period
• Reality Checks: Enable periodic reminders during your gaming session to help you stay aware of the time and money you have spent
• Session Time Limits: Set automatic reminders or session timeouts to encourage breaks during extended gaming periods
• Self-Exclusion: Voluntarily exclude yourself from accessing your account for a specified period (ranging from days to months or years). This is a powerful tool if you feel you are losing control

To access these tools, please visit your account settings or contact our customer support team for assistance.

Support Organizations in India

If you are struggling with problem gambling, professional help is available. The following organizations offer confidential support and resources:

• All India Institute of Mental Health (AIIMH): A leading mental health institution in India offering counseling and treatment services
• AASRA (Association for Social and Sustainable Development): Provides helpline support and counseling for individuals facing behavioral issues including problem gambling
• Vandrevala Foundation: Offers 24/7 mental health support and counseling services across India
• iCall: Mental health helpline available through phone and chat for support and guidance

International Support Resources

Additional resources are available from organizations in other regions:

• GamCare (UK): www.gamcare.org.uk – Free and confidential support for problem gambling
• GamStop (UK): www.gamstop.co.uk – National self-exclusion scheme
• Gambling Help Online (Australia): www.gamblinghelponline.org.au
• Responsible Gambling Council (Canada): www.responsiblegambling.org
• National Council on Problem Gambling (US): www.ncpgambling.org

Call to Action

If you believe you have a gambling problem, or if someone you care about is struggling with problem gambling, please reach out for help today.

Remember: seeking help is a sign of strength, not weakness. Professional counselors and support services are available to assist you confidentially. Do not hesitate to contact one of the organizations listed above or speak with your healthcare provider.

Your wellbeing is our priority. We encourage you to use the responsible gaming tools available on our platform and to reach out for professional support if needed.

Play responsibly. Play safely. Play for entertainment.